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Partner Account Manager


New York, NY

Aircall is the phone system for modern businesses.

Aircall is on a mission is to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool.

But behind our product are the people driving it. Positivity, candor, ambition, and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded.

If you’re a person who loves the challenge of a startup, enjoys solving meaningful problems, and wants to feel like part of a family, then you just might be who we’re looking for.

About the Role:

Relationships are important, which is why we are looking for a people person who can develop and nurture relationships with an array of strategic partners. You will own the partner engagement lifecycle and spearhead initiatives to grow revenue via business referrals, co-marketing, and co-selling from our partnerships.


  • Be the main point of contact with our partners and direct the partnership lifecycle: from understanding the partner product strategy and helping drive the integration go-to-market to maintaining ongoing relationships and ultimately generating revenue through direct referrals
  • Build and cultivate lasting, meaningful relationships with our partners’ AEs, SEs, and leadership teams to increase awareness of Aircall's integrations.
  • Engage integration partners to explore innovative strategies and opportunities.
  • Effectively communicate our vision, value proposition, product roadmap, and go-to-market strategy to our partners.
  • Collaborate with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure.
  • Prepare tailored presentation materials and conduct presentations and demos to accelerate partner acquisition and retention.
  • Drive engagement, pipeline, and ultimately revenue through strategic partnerships.


  • 1-3+ years of experience working in SaaS / technology business development, account management, partnerships, customer success, and/or sales.
  • Tech-savvy background with an understanding of the capabilities and limitations of our platform.
  • The confidence and ability to effectively communicate and relate to multiple layers of an organization, including senior-level executives.
  • Genuine excitement and curiosity about the SaaS ecosystem and working in a dynamic fast-paced startup environment.
  • An outgoing and vibrant personality with the ability to network and build strong professional relationships — a great sense of humor helps!
  • Ambition, commitment, and the ability to roll with the punches when things don’t go as planned.
  • This position does involve travel (30%) as needed.

About Aircall:

We believe that everyone’s voice is unique and valuable. That’s why we advocate to empower the voice of both our employees and our customers. Being fully engaged at work means that we’re happier, more confident, and more excited to achieve great things together.

Aircall offers a unique work environment and the chance to collaborate with diverse teammates across two continents. We give you the freedom and tools to do your best work and foster an environment you can do it in. We also have some sweet perks:

  • An office in the center of New York City with great food, drinks, and team parties.
  • Medical, dental, and vision insurance are 100% covered.
  • Unlimited PTO — take the time you need to come to work feeling great!
  • 401k plan with company matching!
  • Competitive salary with Citi Bike membership, gym membership, and commuter compensation.

Aircall is committed to building a diverse, equitable, and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply.

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