Non-Technical Roles in the Tech Industry

The tech industry in NYC is mighty—and growing. Its growth is clearly good news for budding programmers looking to work in the city, but tech-savvy professionals aren’t the only ones benefiting from the boom. Alongside the rising demand for developers comes the need for non-technical staff members on the administrative side of things. Office managers, sales reps, and customer service support members are just a sampling of all the vital non-technical roles in the tech industry.

So, the industry is “growing” and there are “a lot” of non-technical jobs available. Maybe you want some hard facts and numbers to get a real idea of the scope of the industry. Where can we find those?

Luckily, we just read an exciting new study about NYC’s tech sector released by HR&A Advisors, along with the Association for a Better New York (ABNY), Citi, Google, and the NY Tech Meetup (NYTM). The study, The New York City Tech Ecosystem: Generating Economic Opportunities for All New Yorkers, takes an in-depth look at the tech industry in New York City. It gives intriguing facts to the information-seeking public, and was also created to serve as a means to urge policymakers to support the tech industry by showcasing its economic impact.

At 74 pages, we understand that everyone may not have time to read the entire study. Keeping non-tech roles in the industry in mind, we’ve highlighted some of the study’s most thought-provoking factoids:

The study defines the term NYC “tech ecosystem” as “the employment within tech and non-tech industries that are distributed amongst all sectors of the NYC economy.” The chart below shows the remarkable growth within the ecosystem over the past ten years (p. 9).

There are currently a whopping 291,000 jobs in NYC’s tech ecosystem. What’s the job breakdown?

While there are 58,000 tech jobs in the tech industry, there are 83,00 non-tech jobs. That means there are more non-tech roles than actual tech roles. This is great news for those of us who haven’t (yet) learned to code, but want to be involved in a tech company.

The tech industry provides jobs for those who might be excluded due to educational requirements in other industries: “The NYC tech ecosystem includes more than just highly-educated workers – up to 44% of jobs in the NYC tech ecosystem do not require a Bachelor’s degrees […] By removing the barrier of a college degree, opportunities in the tech ecosystem can potentially empower the 2.89 million New Yorkers ages 25 to 64 who do not hold Bachelor’s degrees” (p. 10). These jobs also provide higher quality wages than in other jobs: “Jobs in the NYC tech ecosystem that do not require Bachelor’s degrees pay 45% higher hourly wages than jobs with the same educational requirements” (p. 12).

And, as if you need another reason to consider joining the tech industry

“Workers in the NYC tech ecosystem earn 49% more than the average NYC >hourly wage” (p. 11)

In a city as expensive as the Big Apple, that means a lot. Check out the rest of the study if you want. You’ll see that the facts show that NYC is the place to be right now for tech. No matter if you have a tech background or not, there is a place for you in the the NYC tech industry. Get out there and find it!

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